GOLD CENTER / RETURNS & REFUNDS
Clear terms. Considered decisions.
DRAFT POLICY · This page is not a finalized returns commitment. Legal review is required for Turkish and relevant destination-market consumer rules.
Eligibility and statutory rights
Applicable withdrawal rights, deadlines and any lawful exceptions: [LEGAL REVIEW REQUIRED]. No blanket custom-jewelry or hygiene exception is asserted. Mandatory consumer rights must not be excluded.
How to request a return
Contact channel, authorization process, return address and documentation: [TO BE CONFIRMED]. Do not send valuables to the registered address without confirmed instructions.
Costs and condition
Return shipping responsibility, insurance requirements, condition assessment and the treatment of damaged or non-conforming goods: [LEGAL REVIEW REQUIRED].
Refund arrangements
Refund method, timing and treatment of shipping charges, taxes and duties: [TO BE CONFIRMED]. No fixed refund period is promised in this draft.